Content & Customer Education Specialist (AI-assisted)

Full-time · Remote in Pakistan · PKR 150,000–200,000 per month

InToday Software Inc. is a Canadian software company building tools for healthcare practices. We’re looking for someone who communicates clearly in English, creates polished content, and uses AI to produce better work faster.

You may have a background in social media and marketing, or in training and customer education. We welcome applicants who can demonstrate strong work in either area.

What you’ll do

• Create clear help guides, product walkthroughs and training materials that customers can actually use.
• Produce social posts and short videos that explain our app and its value.
• Join calls, explain features clearly, ask good questions and respond naturally in English.
• Use company-provided AI tools for research, drafting, editing and production while checking accuracy and making your own decisions.
• Learn the app, confirm how features work, and improve content based on feedback and results.
• Own work from a clear brief through to a finished, usable result.

What we’re looking for

• Excellent spoken and written English, with clear explanations and confident live conversation.
• Strong existing work in marketing, social media, training or help content.
• Good production judgment: clear structure, thoughtful visuals and careful editing.
• A practical AI workflow, including checking errors and knowing when human judgment is needed.
• Reliability, curiosity and the ability to turn feedback into better work.
• Availability for full-time work and an agreed overlap for calls with our Vancouver team.

Personal, freelance, class and professional work all count. We assess communication and evidence of your contribution; appearance, accent, university prestige and years of experience alone are not scoring criteria.

Pay & tools

The advertised range is PKR 150,000–200,000 per month, based on demonstrated skills and scope. We pay in Canadian dollars; the CAD amount, exchange-rate basis and payment terms will be confirmed in the offer. InToday provides access to the AI tools needed for the role.

How to apply

Use the application link supplied with this post. Please include:

• A short English introduction video, about 2–3 minutes, introducing yourself and explaining one piece of your work.
• A help guide/tutorial OR a social post, campaign or channel you worked on. Add both if you have them.
• A short explanation of your own contribution to each example.
• One real example of how you use AI: the task, tools, what improved or became faster, and how you checked the result.
• Your relevant experience, pay expectation and availability.

Use links we can open, such as Loom, Google Drive or unlisted YouTube. Share client work only with permission and remove confidential information. No new help guide or campaign is required to apply.

Our hiring process

Portfolio review → structured initial conversation → deeper marketing or training conversation → final human discussion.

AI interviewers help collect consistent evidence, and people review the work and make decisions. We use the same core criteria for everyone and allow candidates to demonstrate their strongest track. If a finalist’s existing work leaves a specific gap, we may offer a short, time-limited paid exercise with a clear brief. We will explain recording and AI-review consent before interviews and can discuss an alternative format when needed.